DN
Desigan N
1 reviews | Active since Aug 2011
29 Jan 2019, 07:19
VODACOM and their Employees are **********
24 month Vodacom contract came to the end of period Opted to end the contract.
Then, Some ********** activities occurred on my account . 2 new contracts were added
I reported this to Vodacom customer care - 9th Jan and furthermore the ***** Department. No help from customer care as they keep redirecting me to the ***** team. The ***** team does not respond. Reported to *****. - 20th Jan without any responses.
Customer care confirmed that no debit will be charged to my account... Now, 9 days later R1336 debited from my account due to Vodacom employees who **********ly taken up new contracts on my name.
Vodacom still has not HELPED in anyway. 10 emails later...
Helpful (0)
Replies (3)0
Replies (3)DN
Desigan N's updateReviewer Update
29 Jan 2019, 07:20Authentication Response ***~857C
DN
Desigan N's update29 Jan 2019, 07:20
Reviewer Update
Authentication Response ***~857C
Vodacom's replyOfficial
29 Jan 2019, 09:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jan 2019, 09:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DN
Desigan N's updateReviewer Update
14 May 2020, 14:44Still a DAMN issue with VODACOM !!!
My ***** case has not been resolved to date. I have however found out that my CREDIT SCORE has been affected by YOU VODACOM.
My ***** case has not been resolved to date. I have however found out that my CREDIT SCORE has been affected by YOU VODACOM.
DN
Desigan N's update14 May 2020, 14:44
Reviewer Update
Still a DAMN issue with VODACOM !!!
My ***** case has not been resolved to date. I have however found out that my CREDIT SCORE has been affected by YOU VODACOM.
My ***** case has not been resolved to date. I have however found out that my CREDIT SCORE has been affected by YOU VODACOM.
