AV
Albert V

1 reviews | Active since Mar 2015

26 May 2025, 09:04

Vodacom and their dealers are dishonest and take extra moeny

I am giving them a 1 start just because I have to. They do an upgrade through their dealers and then take 36 months when you tell them I want 24 just to take more money. They are dishonest and I have been a customer for 20 plus years and will leave now.

0
Replies (1)
Vodacom
Vodacom's reply26 May 2025, 09:30
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website