WR
Wesley R

1 reviews | Active since Jan 2018

02 Feb 2018, 14:38

Vodacom and their continued lack of service delivery

I placed an order on the 24th of November last year for my new contract and yet I’m still waiting for the delivery. Each time I get a different set of excuses. I have been in contact for over a month now trying to get everything sorted. It’s absolutely pathetic. Furthermore my previous review here about the same issue was responded to as complete when in actual fact nothing has come through.

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Replies (2)
Vodacom
Vodacom's reply02 Feb 2018, 16:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Feb 2018, 15:59
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dc