RM
Rizwana M

1 reviews | Active since Jun 2019

18 Jun 2019, 10:20

Vodacom and their bull**** and lies.

I would never recommend vodacom as an upgrade to ur service, I am a vodacom customer for more than 10 years and in my last upgrade date, I told the the consultant to cancel my contract cos I was sick of their bad service and no help from customer care. So I was put through to a consultant who gave me a deal I would be happy with. Which all ended up as lies. Now I am paying more on my contract plus haven't received the correct data and I didn't receive the BT headset as promised. I have called on numerous occasions and still no assistance from any1. I really had wished I had canceled my contract instead of listening to his bull****. These ppl no how to bluff u and nothing comes to u as was promised. So now I will resort to social media and hello Peter. And I will be speaking to a lawyer regarding this bull**** company. I will make every1 aware of the **** that comes from this company. Being with u for so many years and this is not on. Your time has come to an end. I will be contacting the ombudsman as well. U need to be taken off as a network provider.

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Replies (1)
Vodacom
Vodacom's reply18 Jun 2019, 12:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team