CM
Cindy M

1 reviews | Active since Oct 2025

03 Nov 2025, 19:14

Vodacom and their absolutely **** service!!!!!!!

0!!!Absolutely 0!!!! I’m still waiting for Vodacom to rectify their stuff up that they have caused on my account!!!Vodacom online is even worse, people keep saying they will call you back and I’m still waiting! I’ve called them on numerous occasions and every time someone says they will call you back, I’m sure 7 people already and still nothing.If this mess you have caused is not sorted by this week, I will be canceling all my contracts with you and contact ICASA!! You have till end of business day this coming Wednesday to sort this **** you’ve caused out!!!!

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Replies (1)
Vodacom
Vodacom's reply04 Nov 2025, 07:47
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team