1 reviews | Active since Mar 2019
Vodacom and their ability to con everone
So this is a review for Vodacom and the service I got from them at their branch in Mall @ Reds on black friday 2018.
I got there to upgrade my phone contract and they had a special going on for Black Friday 2018 saying that if you upgrade during the Black Friday weekend you get an additional 55gb of data and that didnt not specify how long it would last.
So I thought to myself this is great and would work nicely to view some netflix.
After a lot of calls to Vodacom and talking to one of their consultants, they gave me 5gb of data which expired in a week, they reversed it after I phoned them to say it is 55gb of data and not 5gb of data.
Now four (4) months down the line and with ZERO data been given to me, they have the audacity to tell me they dont know of any such specials and that they wont credit my account in any way whatsoever.
I think its very poor service from them towards their clients.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
