Vodacom and the Myth of Sisyphus

<p>I received my new iPhone 7 on Monday. It is now Friday, and my phone is still not working. <br /><br />I keep getting an error "Your call has been rerouted to an recorded announcement. Your service has been suspended. Please contact your service provider about the reconnection of your account"</p> <p> </p> <p>I have logged this problem several times with the Vodacom Customer Care department, and have been through countless troubleshooting steps, resynchronisations, reboots with no success. I have asked for the issue to be escalated, this has been promised, but never resolved.</p>