Vodacom and the data swindle

Read recently of Vodacom's financial results and the large remuneration packages the nembers of the c-suite and the board walked away with. Congratulations to them. Could it be that this is on the back of the ******* perpetrated on customers? I have logged, X3 at last count, incidents where data disappears seconds after i have loaded it. The petulant and dismissive customer "service" agents all say that there is nothing they can do. If Vodacom would be so kind to provide some sort of explanation as to the cause and possible remedy, i would be ever so grateful. This notwithstanding the fact that i will never use their platform again but at least i will have some sort of closure. Bliksem!!!!