Vodacom and the ANC government are no different

I have logged a ***** dispute with Vodacom more than two months ago, I have not had any feedback to this day and yet they keep debiting my account. I will reverse the debit order until someone comes back to me regarding the ***** case which is most likely done by their own agents hence it may be taking so long to come back to me. I have provided them with all the evidence!! Their contact number goes unanswered and keeps repeating the same options meaning their staff is not doing their work