Vodacom and skynet

Good day please stop using Skynet for your delivery system, Hello Peter is full of Bad reviews and they make Vodacom look bad, Yesterday I recieved my sms that delivery will be before 5pm, I tried the whole day to contact them without preveiling, their phones only go to voicemail and the watsapp self help is still waiting for a agent, at 21:45pm I recieved a sms delivery failed, what is the next steps cancel everything or wait till I am old for their service to pick up