HC
Hannes C
1 reviews | Active since Oct 2015
17 Feb 2021, 13:57
Vodacom and Samsung "Promotional Partnership" ****!
I Have Upgraded 8 of Corporate Cellular Contracts in September 2020. Heck what a Good deal, for every Samsung phone you take you get a Free 32" TV... What a Racket, I have now been waiting for 21 Weeks (It should have taken 6 weeks) for the TV Units to be delivered and not Vodacom or Samsung can give me an answer. Vodacom claims it is a Samsung deal so it is out of their hands. Samsung will follow up to no avail. a String of reference numbers and now "Cancelled " orders but no sign of TV's. Please do net get fooled with ******** like Vodacom and Samsung. Take a stand alone phone and pay for what you get!!!
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Replies (1)Vodacom's replyOfficial
17 Feb 2021, 14:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Feb 2021, 14:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
