HC
Hannes C

1 reviews | Active since Oct 2015

17 Feb 2021, 13:57

Vodacom and Samsung "Promotional Partnership" ****!

I Have Upgraded 8 of Corporate Cellular Contracts in September 2020. Heck what a Good deal, for every Samsung phone you take you get a Free 32" TV... What a Racket, I have now been waiting for 21 Weeks (It should have taken 6 weeks) for the TV Units to be delivered and not Vodacom or Samsung can give me an answer. Vodacom claims it is a Samsung deal so it is out of their hands. Samsung will follow up to no avail. a String of reference numbers and now "Cancelled " orders but no sign of TV's. Please do net get fooled with ******** like Vodacom and Samsung. Take a stand alone phone and pay for what you get!!!

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2021, 14:02
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team