1 reviews | Active since Apr 2018
Vodacom and Samsung is a ****
We bought two devices from Vodacom last year December, namely Samsung S8+ and Note 8. We were promised two flight centre vouchers valued at R5000 each. We tried claiming the vouchers In Janaury and they told us it is short notice. We tried again to claim the vouchers this first week of April and again they said it's short notice. I just feel like this was false advertising from both Samsung and Vodacom.
At this point I feel like cancelling both my contracts because there is no truth in this contract agreement.
In addition,we were told that we going to recieve about R500 discount on accessories bought for the phones. I bought a screen protect and a pouch and no discount made. I spoke to Adrian and he promised that everything will be fine, till today I'm still waiting and I'm about to cancel my second vacation.
Vodacom and Samsung is a **** l, really want to cancel MY contracts.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team