Vodacom and Samsung in **** WhatsApp group.

Since November 2023 I've been waiting on the device set to be repaired. Usually Vodacom in jabulani provides exceptional service and always communicates however since Samsung wanted devices to be booked more than 4 times before they consider their faulty devices to be factory faults , Vodacom decided to join Samsung by not providing services. It's been four months waiting on vodacom to release my device. Please release my device and stop this partnership with Samsung of trying to **** and then not provide services then we have to run around.