vodacom and Samsung

On the 30th April 2024 I entered into a contract with Vodacom for a new phone Samsung A25 with Vodacom SunnyPark. I took the phone back to the shop because I was experiencing problems with the phone which they advised me to take the device to Vodacom repairs Hatfield .The Vodacom repairs Hatfield took the phone on the 16th May 2024. I requested repair store that they should send a fault report to me before any repairs can be made on the phone however to my surprise I did received an SMS on the 23rd May 2024 notifying me that the job has been completed and must come to the store for collection of the phone without me receiving the fault report as initially requested. They gave me the device and the fault report outlining what was the problem with the device and what they have fixed, I took back the to vodacom repairs because the phone is new but it came with a lot of faults that they decided to fix and expect me to continue using the phone and paying the phone, is it is not fair for me to continue to pay for a phone that is brand new but came with all the faults on the report, a second debit order payment went through and I still don't have the phone with me.