MC
Mike C

1 reviews | Active since Aug 2018

08 Oct 2018, 15:34

Vodacom and SAD Village the new fibre cartels

A copy of the mail I have just sent to Vodacom Hi Michael

Thank you for the call. I'm sorry no solution can be found to my problem but 50% is not being slightly more than your own equal package using SAD Village. This has been raised with the competitions board and fair trade practice commission. I have received notification from them that they will investigate. I'm waiting to hear from my MP in my area who I have also contacted. I have also contacted Caxton to do an investigation and story so that all will know that if they are on a Vodacom network they will have to pay R900 for the same Vodacom package that their neighbours are paying R604 for

'How a company of your size and standing can be so blatantly in disregard for your customers still amazes me. I will not cease with this discrepancy until justice is done.

Regards

Mike

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Replies (1)
Vodacom
Vodacom's reply08 Oct 2018, 15:45
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team