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CHARMAINE C

1 reviews | Active since Jul 2021

12 Jul 2023, 12:45

*********** VODACOM AND RAM COURIERS

PLEASE DONT DO BUSINESS WITH VODACOM OR RAM ALOT OFF *********** FOOLS TRYING TO UPGRADE TO LINES SINCE 16 JUNE AND STILL NO PHONES ATTEMPTING TO DELIVER AND THEIR OWN ADDRESSES AND NOT THE ONE WE TELL THEM THATS WHY PARCEL ARE BEEN SEND BACK AND FORTH AND NOT REACHING ME AS THE CLIENT. I TOLD THEM THEY MUST NOT CALL MY HUSBAND AS HE IS BUST HE GAVE THEM PERMISSION FOR ME TO HANDLE IT HE ALMOST GOT FIRED TODAY BECAUSE YHEY KEEP ON PHONING HIM INSTEAD OFF ME *** CHARMAINE THATS WHY PACKAGES CANNOT BE DELIVERED BUT NO SUPERVISOR WILL ATTEMP TO HELP ITS ALWAYS THE BACK OFFICE THE BACK OFFICE IS THE MOST *********** DEPARTMENT AFTER THE SALES PEOPLE THEY JUST WANT TO MAKE THE SALE BILL YOU BUT YOU DONT HAVE THE DEVICES

0
Replies (4)
Vodacom
Vodacom's reply12 Jul 2023, 13:36
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
CC
CHARMAINE C's update13 Jul 2023, 11:15
Reviewer Update
STILL NO ONE CAME BACK TO ME FROM VODACOM WHAT IS THEIR PROBLEM
CC
CHARMAINE C's update13 Jul 2023, 11:22
Reviewer Update
IM STILL AWAITING VODACOM TO CONTACT ME SONCE 16 JUNE 2023 ALMOST A MONTH AND I STILL DONT HAVE MY PACKAGES WHAT LOT OFF *********** PEOPLE WHEN YOU PHONE THEY DONT KNOW THE PERSON THAT I WANT TO SPEAK TO THEY HAVE RECORDINGS BUT ITS TOO MUCH EFFORT I NEED MY DEVICE AND ASSISTANCE TODAY AS PACKAGE WAS SENT BACK AGAIN
CC
CHARMAINE C's update13 Jul 2023, 11:28
Reviewer Update
PLEASE DONT DEAL WITH VODACOM THEY ARE *********** WAITING FOR DEVCICES SINCE 16 JUNE THE ORDER WAS SEND BACK WITHOUT BEIG DELIVERED I NEED THE IPHONE DEVICE WHAT DONT YOU UNDERSTAND