MN
Mogashni N
1 reviews | Active since Dec 2019
10 Dec 2019, 15:46
Vodacom and RAM- 2 peas in a pod!!!
Vodacom delivered the incorrect cell phone to me as part of my upgrade.From October to date between RAMS couriers and Vodacom, the service has been terrible.....no call to verify address details.After calling RAM to give them collection details, after changing these details with Vodacom, they still both have incorrect address details.....Cannot take much more of this !!!!
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Vodacom's replyOfficial
11 Dec 2019, 07:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2019, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team