Vodacom and Payment Issues

I had a phone contract with Vodacom under account number I***-8. I settled the account in December 2023 and received a statement on January 3, 2024, confirming that I owed R0. After that, there was no communication, invoices, or statements from Vodacom indicating that I owed any money. In March 2024, I noticed an overdue amount on my credit record for this account and began querying it on March 6, but I received no response from Vodacom. Eventually, in April 2024, I managed to get in touch with someone who was willing to look into the matter. They informed me that I owed R917. However, the explanation of where this amount originated and why I was not notified about it was not clear. Nevertheless, I paid, this amount and to get rid of Vodacom. Fast forward to 17 Dec 2024, still frustrated by this negative record on my credit profile, I get another email from Vodacom stating that my account is in arrears by R 756.84. I deeply regret taking this contract.