DD
DDC D
1 reviews | Active since Oct 2016
25 Jun 2022, 10:24
Vodacom and Paybymobile
I am a Pensioner and do not Subscribe to ANY services. Checking numerous times with Voda Sub site & it continually says I am NOT subscribed to ANY SERVICES yet R7 daily is coming off my account Why does Vodacom allow this to loyal customers. How does Paybymobile get access to my mobile account without my consent? Vodacom is affiliated to Paybymobile and they and their partners are ripping unsupecting customers off.
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Vodacom's replyOfficial
25 Jun 2022, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2022, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team