LK
Lesego K

1 reviews | Active since Nov 2023

28 Nov 2023, 15:22

Vodacom and Openserve lack accountability and integrity.

I reviewed Vodacom and Openserve on hellopeter last week, I subsequently received texts and calls assuring me that my problem will be attended to, to this day I’m still paying thousands of rands on data and non of them are taking accountability for causing me such a lot of expenses. I still have no fibre. That’s how they thank me for giving them uninterrupted business for 26 years. That’s South African business for you, no integrity or accountability at all.

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2023, 08:02
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team