Vodacom and Openserve are truly the worst…
Have been a Vodacom client for more than 20 years… Out of pure frustration with Vodacom Fibre with the VOIP service. After a year I find out my number has been duplicated and is also in use by someone in the western cape. I contact them to fix it.. and what do they do..? Disconnect my service. Have been phoning them daily to try and get it resolved. Every single time its a 30minute call with still no progress. Please just commit that you are not interested to help me then at least I know to look for someone else…
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Replies (1)Vodacom's replyOfficial
27 Apr 2025, 08:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Apr 2025, 08:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
