1 reviews | Active since Nov 2016

26 Apr 2025, 14:10

Vodacom and Openserve are truly the worst…

Have been a Vodacom client for more than 20 years… Out of pure frustration with Vodacom Fibre with the VOIP service. After a year I find out my number has been duplicated and is also in use by someone in the western cape. I contact them to fix it.. and what do they do..? Disconnect my service. Have been phoning them daily to try and get it resolved. Every single time its a 30minute call with still no progress. Please just commit that you are not interested to help me then at least I know to look for someone else…

0
Replies (1)
Vodacom
Vodacom's reply27 Apr 2025, 08:14
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team