1 reviews | Active since Oct 2021
Vodacom ***** and NO assistance!!!
ONS HET HULLE GEVANG! EN DIE SAPD SÊ HULLE KAN NIKS DOEN NIE...
Vir maande lank sukkel ons nou al met ons maatskappy Vodacom rekening...net gister het hulle R7000.00 van ons rekening gevat...elke maand net meer en meer. DRIE keer in 6 maande "*****ulent upgrades" gedoen op die maatskappy se rekening. Ons het nou al HORDES e-posse gestuur, die kant toe, daaikant toe...dan soek hulle dit...as jy dit stuur, dan soek hulle dat...en dan kry jy net GEEN terugvoering nie. Ek moes al beëdigde verklaringe aflê by Walmer Polisiestasie. Gister toe ons Kabega Park Polisiestasie s***el en inlig dat die (wat voorkom as ñ sindikaat) vandag by Walker Drive Vodacom oor die R70 000 se selfone gaan optel, word ons vertel dat hulle niks kan doen nie, ons moet eers ñ saak by hulle gaan oopmaak. Vanoggend vroeg by Kabega Park Polisiestasie word ons vertel ons moet na Mount Road gaan...na ñ ruk word ons vertel dis ok, hulle kan ñ saak daar oopmaak en dan oordra na Mount Road Polisiestasie... Vandag het ek my HELE dag spandeer tussen polisiestasie en Walker Drive Shopping Centre. Tesame met die Vodacom tak se bestuurderes, het ons die vrou gehad! Fotos van haar, voertuig waarmee sy gekom het se registrasie nommer en beskrywing, kopie van haar ID, en haar lyf!!! Sy was daar!!! Maar die polisie sê hulle kan absoluut niks doen nie, ons moet die informasie maar net deurgee vir Mount Road Stasie... Geen wonder die kriminele kom weg in hierdie land en maak net soos wat hulle wil nie. Maande lank sukkel ons, gatvol gesukkel...3 keer "*****ulent upgrades"...geld word net eenvoudig deur Vodacom van ons rekening GEVAT elke maand! Vodacom is bewus van alles...maar vat steeds die geld en "reverse" nie die "upgrades" nie! Ons vang hulle red handed en SAPS doen NIKS! Ek gee op...regtig. Ek weet nie meer wat de moer ons moet maak nie!
And SAPS says they can do nothing…
For months now we’ve been struggling with our company's Vodacom account… just yesterday they took R7,000.00 from our account… every month it’s just more and more.
THREE times in 6 months there have been “*****ulent upgrades” done on the company’s account.
We have sent LOADS of emails, this way, that way… then they ask for this… when you send it, they ask for that… and then you get NO feedback at all.
I’ve already had to make sworn affidavits at Walmer Police Station.
Yesterday when we phoned Kabega Park Police Station to inform them that what appears to be a syndicate would be collecting R70,000 worth of cell phones at Vodacom in Walker Drive today, we were told they could do nothing — we first had to open a case with them.
Early this morning at Kabega Park Police Station we were told we must go to Mount Road… after a while we were told it’s fine, they can open a case there and then transfer it to Mount Road Police Station…
Today I spent my ENTIRE day between the police station and Walker Drive Shopping Centre.
Together with the Vodacom branch manager, we had the woman there!
Photos of her, the vehicle she arrived in with the registration number and description, a copy of her ID, and her in person!!! She was there!!!
But the police say they can do absolutely nothing — we must just pass the information on to Mount Road Station…
No wonder ********s get away with things in this country and just do as they please.
For months we’ve been struggling — sick and tired of struggling… 3 times “*****ulent upgrades”… money is simply TAKEN from our account by Vodacom every month! Vodacom is aware of everything… but they still take the money and do not “reverse” the “upgrades”!
We catch them red-handed and SAPS does NOTHING!
I give up… really.
I honestly don’t know what the hell we’re supposed to do anymore.
And SAPS says they can do nothing…
For months now we’ve been struggling with our company's Vodacom account… just yesterday they took R7,000.00 from our account… every month it’s just more and more.
THREE times in 6 months there have been “*****ulent upgrades” done on the company’s account.
We have sent LOADS of emails, this way, that way… then they ask for this… when you send it, they ask for that… and then you get NO feedback at all.
I’ve already had to make sworn affidavits at Walmer Police Station.
Yesterday when we phoned Kabega Park Police Station to inform them that what appears to be a syndicate would be collecting R70,000 worth of cell phones at Vodacom in Walker Drive today, we were told they could do nothing — we first had to open a case with them.
Early this morning at Kabega Park Police Station we were told we must go to Mount Road… after a while we were told it’s fine, they can open a case there and then transfer it to Mount Road Police Station…
Today I spent my ENTIRE day between the police station and Walker Drive Shopping Centre.
Together with the Vodacom branch manager, we had the woman there!
Photos of her, the vehicle she arrived in with the registration number and description, a copy of her ID, and her in person!!! She was there!!!
But the police say they can do absolutely nothing — we must just pass the information on to Mount Road Station…
No wonder ********s get away with things in this country and just do as they please.
For months we’ve been struggling — sick and tired of struggling… 3 times “*****ulent upgrades”… money is simply TAKEN from our account by Vodacom every month! Vodacom is aware of everything… but they still take the money and do not “reverse” the “upgrades”!
We catch them red-handed and SAPS does NOTHING!
I give up… really.
I honestly don’t know what the hell we’re supposed to do anymore.
