Vodacom and no accountability
<p>I've been a contract subscribers for 10+ at vodacom and the last year has been ridiculous. I requested for a change of ownership in July and agents have different story of why 6 months later nothing has happened. I then requested to change my banking details, not only did it not happen they decided to change my contract to cash without my knowledge. Then they sent me a incorrect bill and then unsubcribed all my number. I paid the remaining amount and was told I SHOULD SUBMIT A FORM to get me subscribed again. Even though I've never defaulted. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
