1 reviews | Active since Apr 2014
Vodacom and Mondo Mobile trying to ***** me!!!!!!!!!!!!!!!!!!! I am Annoyed!!!!!!!!!!!!
<p>I have been calling vodacom since 21 December 2016 till today and they are giving me the run around I have been calling up Vodacom and Mondo the whole time and they never get back to me unless I call. I took up a Vodacom router contract with Mondo mobile and was told it is a 12 month contract and therefore requested that they listen to the recording. they then came back and told me they listened to the recording and therefore they deem my query invalid. I request to listen to the recording myself they are telling me Vodacom customer care system has been down for a full month now the technicians are working on it therefore i cannot get the recording as yet after i have waited since the 09th of January!! can Vodacom please do the right thing and get my Issue with Mondo sorted!!!! I so cannot wait to finish my contract and move on from Vodacom I have never felt so disrespected by a Service provider.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
