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Riaan R
1 reviews | Active since Sept 2018
03 Jan 2023, 16:53
Vodacom and milly
6 months ago I told Voda om to cancel my internet. Because I was told I was going to get free 100gig lte while I wait for my Fibre to go live in our area. They then started deducting money out of my acc for something that was supposed to be free. I kept paying them only to find out my area has been live for some time already. They kept me on that lte package to make more money out of me. I then told them to cancel everything. Today I found out I'm blacklisted because Vodacom feels I owe them R1. 800
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Replies (3)RR
Riaan R's updateReviewer Update
03 Jan 2023, 16:55They will do anything to sign u up. Even lie about the package and it's costs
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Riaan R's update03 Jan 2023, 16:55
Reviewer Update
They will do anything to sign u up. Even lie about the package and it's costs
Vodacom's replyOfficial
04 Jan 2023, 08:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2023, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jan 2023, 09:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that your account is currently with the DCA which is MBD. They are best equipped to assist and can be reach on ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2023, 09:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that your account is currently with the DCA which is MBD. They are best equipped to assist and can be reach on ***.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,