SF
Sonja F
1 reviews | Active since Jul 2022
31 Jul 2022, 18:07
Vodacom and Metrofibre
We have installed fibre via Vodacom - we lodge complaint about installation - running through garden without wires being protected - complaint no Vodacom SR*** and Vodacom SR***. Both complaints were closed without any communication. We do not get the amount of speed that were promised.
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Vodacom's replyOfficial
01 Aug 2022, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Aug 2022, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team