Vodacom and MBD *********** staff

Honestly dont even deserve a star. Please can someone from Vodacom that knows what they doing and saying get in contact with me. End of January this year my fibre line was canceled without my consent. MBD was involved but honestly its the blind leading the blind. Last week I got a call again from MBD saying that my line is active again. I really don't know who to get in contact with anymore as none of Mbd and vodacoms *********** staff can help me.