JR
James R
1 reviews | Active since Jan 2018
03 Jun 2022, 10:51
Vodacom and MBD reclaiming a debt which has prescribed
I had an account which has now prescribed and was removed from my ITC.
Recently I get a call from MBD to make a payment for a debt which has prescribed.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2022, 12:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JR
James R's updateReviewer Update
19 Jul 2022, 11:50I have settled my account and since I requested a paid up letter for over a month.
ITC update takes to long and when I check with MBD they refer me back to Vodacom.
ITC update takes to long and when I check with MBD they refer me back to Vodacom.
JR
James R's update19 Jul 2022, 11:50
Reviewer Update
I have settled my account and since I requested a paid up letter for over a month.
ITC update takes to long and when I check with MBD they refer me back to Vodacom.
ITC update takes to long and when I check with MBD they refer me back to Vodacom.