vodacom and load shedding
Vodacom states that their fibre has battery/generator backup that will last at least for 4 hrs, yet every time we have loadshedding the fibre connection is lost straight away. ie no backup at all! I have solar in the house but no wifi!
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Vodacom's replyOfficial
06 Jan 2020, 10:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2020, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team