NM
Niki M

1 reviews | Active since Feb 2022

26 Feb 2022, 07:50

Vodacom and Like Minds

I have been with Vodacom for 20 years and never once had a problem! I was called by a salesperson, who I thought was from Vodacom, but in fact was from Like Minds. I re-newed my phone contract, but asked to be put onto a month-to-month contract, as we were emigrating. I am now on a different continent, and still being billed for my SA number. Vodacom has reached out to Like Minds, but still no response from them. I don't know where to go from here?

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Replies (1)
Vodacom
Vodacom's reply27 Feb 2022, 12:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team