jC
jamie C

1 reviews | Active since Jul 2011

23 Nov 2023, 12:14

Vodacom ***** and lie

Vodacom owe me R2500 Each week a new person tells me it will take 7 working days It's been 2 months and they don't care about it. No one will help and no one provides any resolution. They will even respond to this and say someone assisted me. No one has assisted me ! My money is still being held by you. My number is ***

0
Replies (4)
Vodacom
Vodacom's reply23 Nov 2023, 13:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
jC
jamie C's update23 Nov 2023, 13:53
Reviewer Update
We will still be in this position next week so don't worry ,I will post again.
jC
jamie C's update23 Nov 2023, 17:16
Reviewer Update
And the call you promised me?
No one has called ,again.
jC
jamie C's update24 Nov 2023, 11:58
Reviewer Update
Another day ,
No payment and no calls yet again.