Vodacom and it's Vodafone Live unauthorised debits.

I am not sure if Vodacom is arrogant, useless, or shady... I started noticing a huge phone bill that basically doubled in one month. On closer inspection, I saw an item labelled "Vodafone Live". I was charged over a thousand rand for that line item only. I phoned customer care, the consultant said it's what you get when you download games on the internet. I DON'T PLAY GAMES!!!! THIS IS A WORK PHONE. I don't have time for games. She promised it will be sorted out. After that I started receiving sms's from companies that I've never heard of advising me of cancellation of subscriptions. She also said when debiting my account at month end it'll be minus the ********** amount of Vodafone Live. On my follow up today, nothing was done. Today I was told that my matter has not even been assigned to anyone. What annoyed me even more is that the Vodafone Live nonsense is still carrying on this month, and it is already at R1200.00...what nonsense!!! I'm told that after the cancellation I subscribed to new ones....UTTER *******!!!!

I've been too loyal to Vodacom, unfortunately that makes them view me like a stupid dog, hence the treatment they give me. For the first time since 1997, I shall part ways. This means cancellation of all contracts. Change is as good as a holiday.