1 reviews | Active since Nov 2015
Vodacom and its ********* behaviour part 5
Once again. No response from Vodacom, just a message to say sorry. After 5 months of having my account kept in a bad light, all vodacom can say is sorry. If this situation was reversed, Vodacom would have chased me and threatened legal action or handed over for collection . Do I get to say sorry to you?
I lost out on a deal because of their systems and staff that does not know what they are doing. I have followed up with you for the past 2 months as you'll did not even know what the problem was. I need an explanation as to what happened and when will I be compensated???
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience.
Our records reflect that Legal division was assisting on this matter. We have escalated the matter for further assistance.
We once again apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience.
Our records reflect that Legal division was assisting on this matter. We have escalated the matter for further assistance.
We once again apologise for any inconvenience caused.
Regards
Moddy