VODACOM AND ITS **** ACCOUNTS DEPARTMENT

This organization has a billing department that is seriously *****ing from customers. I have been so quiet because everytime you enquire from Vodacom customer services, you never get a straight answer. My bill went up from R1100 to R2300+ in April. Up until now they did not explain to me why my bill was that high except you visited internet yada yada. of which they do not even have the pages that you visited. The bill in May was R1600+ up until now they have not explained to me what I did on my accounts for the bill to be that amount. Fine. This month they realize the bill is normal, now they have added some number I dialled that is a Telkom number that I stayed on the phone for R32. Please vodacom. STOP *****ING FROM CUSTOMERS. EARN YOUR PROFITS HONESTLY AND HAVE THE INTEGRITY TO REFUND CUSTOMERS WHERE YOU HAVE BILLED THEM WRONGLY. IT HAS NOW BECOME A NORM THAT YOU WILL BILL RANDOMLY AND NOT EXPLAIN TO CUSTOMERS WHERE DID THE CHARGES COME FROM. I AM SO SICK OF IT, IT IS NOT FUNNY. FURTHER I LEFT MY TABLET AT REPAIRS SINCE 30/04/2015. TODAY I DO NOT HAVE MY TABLET BACK. IT WAS INSURED WITH YOU GUYS, BUT YOUR USELESS INSURANCE APPROVES THE CLAIM AFTER 14 DAYS OF YOU HAVING MY TABLET