FM
Funiwe M

1 reviews | Active since Jul 2022

03 Jul 2022, 20:58

Vodacom and it's ****s

I'm so disgusted and very disappointed with Vodacom, I got a call from call center offering me data and I explained that the account is in my husband's name and then my husband gets a call and don't agree to the contract the next thing the contract is generated without our knowledge, we get a wake up call when we are being served with a bill then we complain about the contract and they promise to cancel it, wr got cancelation messages and all but my phone wad then blocked because I'm owing Vodacom... I'm so shocked of this kind of incompetence cause it's messing up with people's credit records I wish people would just be careful of this sales seeking and unfaithful sales.

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2022, 08:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team