Vodacom and it’s pathetic network

Item: Vodacom
Rating: 1
Author: SUE C

Going on for 4 weeks now.. vodacom still cant fix the technical issue which if from their network side This is The only response I get from them

Your query has been escalated to one of our Solution Experts. Your ref number is: *** Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom [Service RequestOwner Group]

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Aug 2020, 09:12

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply20 Aug 2020, 09:12

Official

SUE C's updateReviewer Update

20 Aug 2020, 21:11

Vodacom has still not called me back, all they’ve done was sent me a sms to say the closing my case! They still havent fixes my network issue
Thank you for your support. Your query with ref number *** has been closed. Visit www.vodacom.co.za/help from your PC or cellphone. Thank you, Vodacom

SUE C's update20 Aug 2020, 21:11

Reviewer Update