BT
BONISILE T

1 reviews | Active since Jul 2018

30 Jul 2018, 12:56

vodacom and its ******** workers

Im extremely upset with vodacom one of their employees hacked into my account forged my signature and and used my banking details for someone else to take a phone on contract.This was done at a mall that ive never been to on the 20 July.I want to take this matter up and want vodacom to pay.An amount of R315 was deducted from my account.I want nothing to do with anymore as i cannot trust them anymore.According to the law a person forging your signature is a ******** and must be behind bars and thats what i want to see being done to this person.As for vodacom i want the to pay so that wont do this to anybody else.

0
Replies (1)
Vodacom
Vodacom's reply30 Jul 2018, 13:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team