MM
Masechaba M
1 reviews | Active since Jan 2015
23 Jun 2025, 08:24
Vodacom and it's continued pathetic server and consultants
I am so disappointed 😞 honestly if there was another service provider that was reliable I would move today,Vodacom is so unreliable ou fibre has not been working for the past 24hrs and almost 500 clients have been affected, I work from home and dont have R159 to buy 2GB everyday to work, yhoo their consultants are so rude and not even interested 😢 I spoke to Sethu the so called manager so nonchalant about the situation, I really pray that mnt can also put their fibre because we stuck with useless Vodacom, I pay R700 every month to ensure that I am always with data nxa I am really mad
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Replies (3)
Vodacom's replyOfficial
23 Jun 2025, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2025, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Masechaba M's updateReviewer Update
23 Jun 2025, 14:28Kindly note it's over 24hrs without anyone contacting us ,we are losing alot of money here Vodacom who is going to compensate me ,not even courtesy call 📞 this really unbelievable 😳 the fact that we don't even know what is happening it's even worse, I am paying client here , you are not doing me a favor. I need answers and trust I am taking this further as I have lost alot of money between today and yesterday, DO YOU KNOW WHAT WORKING FROM MEANS ???
MM
Masechaba M's update23 Jun 2025, 14:28
Reviewer Update
Kindly note it's over 24hrs without anyone contacting us ,we are losing alot of money here Vodacom who is going to compensate me ,not even courtesy call 📞 this really unbelievable 😳 the fact that we don't even know what is happening it's even worse, I am paying client here , you are not doing me a favor. I need answers and trust I am taking this further as I have lost alot of money between today and yesterday, DO YOU KNOW WHAT WORKING FROM MEANS ???
MM
Masechaba M's updateReviewer Update
23 Jun 2025, 17:11I have reported this with ICASA ,I have been promised to be called and no one has done that ,I think you're undermining me because I am a woman and black ,I was also told that I will not be compensated or send data or a ****ol and OH and they don't know when it will be repaired and I must make ALTERNATIV plans, I ****** paying R700 every money ,you are taking advantage because you're the only service provider who has fibre in our area
MM
Masechaba M's update23 Jun 2025, 17:11
Reviewer Update
I have reported this with ICASA ,I have been promised to be called and no one has done that ,I think you're undermining me because I am a woman and black ,I was also told that I will not be compensated or send data or a ****ol and OH and they don't know when it will be repaired and I must make ALTERNATIV plans, I ****** paying R700 every money ,you are taking advantage because you're the only service provider who has fibre in our area