rM
reflwe M
1 reviews | Active since Nov 2017
28 Mar 2022, 08:34
Vodacom and it's bad service
I have been waiting for a response from vodacom since the 18th of March 2022, for them to just give me a letter clearing my name ,as they de*****ed me and blacklisted my name now I have a bad name and I am still calling them everyday trying to get a stupid letter from them but no, no one has been helpful at all spoke to prince, katleho, sanele, Moreen, seithati and ntombi, non of this so called consultant showed any interest to help, they all claim it's not mistakes on their end, its forensics department like really shoo
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Mar 2022, 08:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Mar 2022, 08:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
rM
reflwe M's updateReviewer Update
28 Mar 2022, 13:09I've called in your legal team from last week Friday 18th March 2022 regarding my name be cleared and a letter to be sent to me clearing my de*****ed name, I have not received the letter even today, I've been calling making efforts follow ups with my airtime, but have not received anything from your side, it's not enough you ruined my life my good name but you have to also take your sweet time to provide me with a stupid letter, no matter how many times I called in spoke to all of your stupid useless people endlessly, I have not received any help from vodacom, what is it that I must do, turn around time its 24 to 48 hours but tell me from the 18th of March 2022 how long is that, it's simply says you been not trying
rM
reflwe M's update28 Mar 2022, 13:09
Reviewer Update
I've called in your legal team from last week Friday 18th March 2022 regarding my name be cleared and a letter to be sent to me clearing my de*****ed name, I have not received the letter even today, I've been calling making efforts follow ups with my airtime, but have not received anything from your side, it's not enough you ruined my life my good name but you have to also take your sweet time to provide me with a stupid letter, no matter how many times I called in spoke to all of your stupid useless people endlessly, I have not received any help from vodacom, what is it that I must do, turn around time its 24 to 48 hours but tell me from the 18th of March 2022 how long is that, it's simply says you been not trying