Vodacom And It's Inconvenience

<p>I Had A Iphon 5 s On Contract And Also Took Insurance. My Phone Screen Broke And Then I Took My Phone For Repairs At Westgate Because They Do Not Repair Phones They Said They Will Take My Phone To Cresta To Repair It There And It Would Take 21 Workng Day. I Got A Sms Stating That My Phone Is Ready For Collection (At Cresta). I Went To Cresta Mall And When I Get There They Told Me That The Phone Is Beyond Repair Meaning They Tried Fixing My Phone But They Broke It More. I'm Mad At The Fact That Services At Cresta Was Very Bad Because The Lady Who Helped Me Took Long To Get Back To Me It Looked As If She Took A Smoking Brake Or Something Because She Took More Then 20 Minutes Just To Get Back To Me. What I'm Also Mad About Is The Fact That I Am Told That I Need To Pay More Money For A New Phone Where Else I Took Insurance. And I am Infuriated To The Fact That Why Am I Paying For Something That I Haven't Used For A Month. Right Now I Trying To Be Chilled About This Long Proccess. I Will Explode. If Someone Can Help Me It Will Be Appriciated. </p> <p> </p> <p>Kind Regards</p> <p>Jeremia Letshoo</p>