1 reviews | Active since Mar 2018
Vodacom and it *****ulant activities
Good day,
Last week Wednesday Vodacom ***** department phoned me to request a copy of my ID, which I have sent, they said I will receive urgent feedback.
I have still not received any feedback.
It is now 18 days since my money was deducted for upgrades that I did not do and I have logged a query/complaint and the issue has not been resolved. I was told it takes 7-14 days.
Complaining about Vodacom and its bad service and ********** activities doesn’t help anything! I am going to reverse the money and I am seeking alternative ways to get this resolved.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team