NN
Ntombizinhle N

1 reviews | Active since Dec 2020

22 Dec 2020, 16:13

VODACOM and HUAWEI is a ****

I purchased a Huawei P40 lite for R6000 at Vodacom Store at Mall of the South. 24 hours later I wanted to exchange the Huawei P40 lite and I was told that they don't exchange but I can sell it to Vodacom market for R4000. How does a Huawei phone depreciate by R2000 in less than 24 hours. PLEASE EXPLAIN TO ME WHICH DEPRECIATION OR PRICING MODEL VODACOM USES FOR HUAWEI CELLPHONES(SPECIFICALLY HUAWEI P40 LITE) ???

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Replies (1)
Vodacom
Vodacom's reply23 Dec 2020, 07:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team