VODACOM AND HOMEMARK WORST COMPANIES TO EVER DEAL WITH

Good day,

I was contacted by an agent from Home mark on behalf of Vodacom (21/06/2021) to sell me a contract for 2 phones which were the Samsung A12 double deal for R329pm for 30months. I agreed to that contract and he advised all the details. The next day I was called to be informed that there was NO STOCK, they are awaitng for more. Then on Wednesday I received an SMS that RAM had my parcel and was going to deliver, to my amazement when the parcel came there were 2 OPPO A15 phones in there rather than the SAMSUNG! I called numerous times being placed on hold wasted my air time to finally get through to someone at Home mark who say that they processed this order because they did not have stock of the Samsung! First of all, I did NOT agree to this OPPO phones how can you process something without my go ahead??? Then when the lady at Homemark said they will arrange for collection, this morning 29/06/2021, my account was debited by VODACOM for this contract! Please advise what nonsense of a business are you guys running???? In this time of Covid we get ********** by these companies!!!!!!!!!!!!!!!!!!! PLEASE SEND ME THE CORRECT PHONES AND REFUND ME FOR MY AIRTIME WASTED ON USELESS PEOPLE WHO CANNOT PERFORM SIMPLE FUNCTIONS!!!!!!!!!!!!!!!!!!!!!!!!!!!