VODACOM AND HOMEMARK ****

on the 22nd of August, i wrote the below review. i got an auto response from Vodacom advising that my query is being attended. I got a call from a homemark consultant telling me that my query has been resolved but an sms confirmation would follow a day later, till Today i have not received that sms confirming that i can go ahead and use this voucher. i need an URGENT response regarding this matter as its now beyond ridiculous!!!

“pathetic experience, bought a vodaphone that comes with a homemark voucher. 3 weeks later i'm still struggling to get this voucher activated so i can spend it. called vodacom, their not taking responsibility for it (yet the homemark voucher is how they get people to buy their voda phones, i find it extremely disgusting at the way they are passing the buck). I have been calling ********** 666 which is the number i found on google as the number on the voucher ( ********** 770) just rings and nobody ever picks up. so anyway when i dial homemark on ********** 666 they transfer my call to Afrizon, somebody will pick up and there after that person just transfers my call to another department which never picks up. then i would call again asking the operator from Afrizon not to transfer me again (i would relay my story of my call not being answered) even before i could go half way with my story, they would just transfer my line. this is very frustrating because they dont care whether i am being assisted or not. i need somebody to take responsibility for this because it seems both Vodacom and Homemark i distancing themselves from this ****.”