VODACOM AND HOME CONNECT ARE BOTH USELESS

You have become just as useless just like all the other ISPs. I am using your fibre and Home Connect is my ISP, a ticket was logged with you on Friday after I logged it with the ISP last week Monday, one of your technicians only called me yesterday to schedule an appointment for today, I gave him my parents and sibling number to set up an appointment since I don’t live at the address but my family. He did not call them and I can’t call him back since he called with private number, seems like we going to end the second week without internet yet we paid full amount for the month. This is BULL****. My siblings are home schooling and can’t afford not to have internet for so long, do you have any idea how prepaid data is EXPENSIVE