VK
VUTIVI K

1 reviews | Active since Jun 2020

26 May 2021, 14:11

Vodacom and Hisense

First of all Vodacom shouldn't let the brand promoters in the stores. I was manipulated into buying a Hisense H50 in East rand mall vodacom shop. First time I charged the phone it started overheating and worse all the features being advertised are just pathetic. All pictures on the phones appeared orange. I took the phone back just less than 24 hours. They refused to give me a new phone. Now they are saying that there is nothing wrong with the phone. Which means I am stuck with a very expensive cheap phone

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Replies (1)
Vodacom
Vodacom's reply27 May 2021, 07:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team