jF
john F

1 reviews | Active since Jan 2018

24 Jan 2018, 13:20

Vodacom and Game Secunda ***** added 4 sim cards to my existing contract.

Debit order went off of R9500. Vadacoms ***** department still have not corrected the ***** after 2 months and have blocked my phone account ********** 456 temp no ********** 747. Vodacom are now blocking my number when i phone there call centre. Even the vodacom dealer cannot get anyone to help. Poor disgusting terrible worst service ever

0
Replies (4)
jF
john F's update24 Jan 2018, 13:26
Reviewer Update
disgusting
Vodacom
Vodacom's reply24 Jan 2018, 13:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

jF
john F's update24 Jan 2018, 14:22
Reviewer Update
we need the rain please phone me and sort this out
Vodacom
Vodacom's reply01 Feb 2018, 12:10
Official

Dear John

Please be advised we have responded to you via SMS with feedback as this matter has been resolved.

Have a pleasant day further!

Regards,

RJ