Vodacom and Frogfoot disaster

Item: Vodacom
Rating: 1
Author: Dhinesh B

Vodacom fibre down again. Again wait for frogfoot and their 72 hours turnaround. Vodacom you were a brand name but your partnership with Frogfoot will start your demise. Pay for a service that keeps dropping. Maybe the cheaper ootions others offer is worth considering, after all the high premium vodacom is boardering on failing.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

27 Nov 2023, 07:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Nov 2023, 07:58

Official