RS
Riaan S

1 reviews | Active since Mar 2011

30 May 2017, 13:10

Vodacom and *****

<p>I reported two *****ulant upgrades on my account by the same person on the 16th of May. Ref: S4-OLK655A65 and S4-OLKZU-UAZKJ. nothing has happened. Nobody from Vodacom has contacted me.</p> <p>Is seems that the CEO M Joosub does not care that some of his employees commit *****. I requested the name of said person so I can open a ***** case at the SAPS bu Vodacom did not want to assist me. The person that did the fruadulant upgrade is the same in both instances. The ref given is "Slindile" Vodacom has already taken the moeny for these upgrades of my account. How is this possible that they can be so nonchalant about *****? Do the condone it or is it just plain bad management?</p>

0
Replies (2)
RS
Riaan S's update30 May 2017, 21:07
Reviewer Update

Forgive my spelling.

Vodacom
Vodacom's reply31 May 2017, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team