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Portia M
1 reviews | Active since Nov 2020
17 Nov 2020, 19:48
Vodacom and finro insurance what a *******
We are extremely concerned about the financial implications Vodacom and the finro insurance. We never requested insurance but there are several deductions when we went to query this account we were advised if we cancell the insurance we have to give finro a months notice, my issue is we never signed or requested this insurance. But we have to pay take time off work to go query another financial implication.
Please guys check out for this
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Replies (1)Vodacom's replyOfficial
18 Nov 2020, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Nov 2020, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
